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INFORMATION AND ASSISTANCE SPECIALISTS

Professional Expertise and Resource Referral

Information and Assistance (I&A) Specialists are professional social workers and registered nurses who have expertise in helping families assess their current situation and identifying resources that are available to meet their needs and maintain independence.

Information and assistance is provided by phone or in person at no cost. The service is based upon individual need and may include:

- Assessment of the situation
- Information regarding available services
- Assistance in determining eligibility for publicly-funded services
- Referral to appropriate services upon request
- Access to county-based services
- Short-term case management (ongoing assistance for up to 60 days)

Our I&A Specialists have experience working with a variety of individuals, including:

- Seniors in need of elderly care services
- People with developmental or physical disabilities looking for disabilities resources and services
- Individuals with mental health or substance abuse issues
- Families who are transitioning their children with disabilities into the adult service system

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